On all purchases made by private customers on Winecage the right of withdrawal is guaranteed.
- Within 14 days of receipt of the goods, send an email to info@winecage.it, in which you declare that you want to return the products purchased, indicating the relative order number.
- Ship the goods with suitable packaging to the address indicated below.
- Upon receipt of the goods, we will make the refund.
Address to send returns to:
Via Piancarnese 3/2, 16022 Davagna (GE), Italy
Tel. +39 3792968086, Hours: 8:30-12:30 14:00-17:30
PRODUCTS THAT ARE BROKEN OR THAT TASTE LIKE A CAP
If you find a wine that breaks down or tastes like a cork, keep the bottle semi-full and with the original cap, write to us at info@winecage.it and we will take care, at our expense, to recover the defective bottle and then send you an equivalent discount code, as long as you notify us within 6 months of purchase.
If you have any questions, please contact us.